Effective Date: 15/06/2023
Locksmith Squad is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://locksmithsquad.com.
1. Who We Are
Our company is Locksmith Squad, a mobile locksmith service specializing in car key making, programming, and emergency lockout assistance throughout Hillsborough and Pinellas Counties in Florida. Our website address is: https://locksmithsquad.com.
2. What Personal Data We Collect and Why
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (hash) may be sent to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy. After your comment is approved, your profile picture becomes visible publicly.
Media
If you upload images to our site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
Cookies
If you leave a comment, you may opt in to saving your name, email, and website in cookies. These are for your convenience and last one year.
If you visit our login page, a temporary cookie will determine if your browser accepts cookies. This cookie has no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login info and display preferences. Login cookies last 2 days. Screen options cookies last 1 year. “Remember Me” keeps you logged in for 2 weeks. Logging out removes login cookies.
If you edit or publish content, a cookie will be saved indicating the post ID. This cookie contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content.
3. SMS Communications
By providing a telephone number and submitting a form on our website, you are consenting to receive SMS text messages from Locksmith Squad related to your service inquiry or appointment. Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP to any message.
We use SMS only for transactional purposes such as confirming appointments, providing arrival updates, or communicating about your requested locksmith service. We do not send marketing or promotional text messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Message and Data Rates may apply. Message frequency may vary. You can STOP messaging by sending STOP and get more help by sending HELP.
By submitting your contact information through our website forms, including but not limited to service request forms, quote forms, or contact forms, you expressly consent to receive SMS (text message) communications from Locksmith Squad regarding your inquiry or service request.
Consent is obtained through the following methods:
Checkbox Consent: At the point of submitting any form on our website, users are required to check a box stating:
“I agree to receive SMS messages from Locksmith Squad for updates related to my service request or inquiry. Message and data rates may apply.”
This checkbox must be selected in order to successfully submit the form, ensuring explicit consent.Clear Disclosure: Before the checkbox, we provide a clear explanation that messages may include service confirmations, technician arrival times, scheduling updates, or promotional offers (if opted in).
Double Opt-In (if applicable): In some cases, after a user submits their information, they may receive a confirmation message asking them to reply “YES” to confirm their subscription or interest in receiving further texts. This provides an additional layer of consent.
Opt-Out Instructions: Every SMS message from Locksmith Squad will include opt-out instructions. You may opt out of SMS communications at any time by replying with “STOP”. Standard messaging rates from your carrier may apply.
Locksmith Squad is committed to respecting your privacy and complying with all applicable laws, including the Telephone Consumer Protection Act (TCPA).
4. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
5. How Long We Retain Your Data
If you leave a comment, it and its metadata are stored indefinitely. This helps us approve follow-up comments automatically.
For registered users (if any), we store the personal information provided in your profile. You can view, edit, or delete your personal information at any time (except changing your username). Website administrators can also edit that information.
6. Your Data Rights
If you have an account or have left comments, you can request an exported file of the personal data we hold about you.
You can also request that we erase any personal data we hold, excluding data we are required to keep for administrative, legal, or security reasons.
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
8. Contact Us
If you have any privacy concerns or questions, you can reach us at:
Locksmith Squad
📍 Based in Hillsborough & Pinellas County, FL
📞 (813) 513-0002
📧 info@locksmithsquad.com
🌐 https://locksmithsquad.com